FAQ

What time is check in and check out?Check in: 14h00 // check out 12h00
Can I leave the room late?
On request, depending on the availability. Extra charge.
Can I choose the type of bed in my room? (Large bed – two beds)Yes, please request it when you make the reservation
Do the rooms have a balcony or terrace?
Some have.
Are there non-smoking rooms?
Yes
How many storeys does the building have? Is there a lift?
5 floors, there is a lift.
Is there air conditioning in the rooms?
Yes, it works during spring and summer.
Is your hotel adapted for the handicapped?
Yes, 2 rooms.
Can you keep my luggage when I leave the room?
Yes
Is there a safe place to park my car? How much does it cost?
Public parking nearby, 22€/24h
Does the hotel have an Internet or e-mail terminal for guests?
We propose Wifi connection and computers are available at the reception.
Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, WIFI (extra charge)

Do you have a quiet, romantic room? How can I reserve it?
Rooms facing courtyard are quieter.
What languages are spoken in Reception?
French, English, Spanish and Arab
Where may I rent a car?
To rent a car, just ask at the reception desk, we will help you find one.
How far away is the Eiffel Tower?
30 minutes by bus
We are coming with 1 (or more) child, do you accept adding an extra bed in a double room? What are the other options?
We can add a child bed for child less than 5 years for free.
What is the nearest metro station and how long does it take to get there?
Metro Cluny La Sorbonne (line 10), 2-minute walk.
How much does a taxi from the airport cost?
Orly: 30 € // CDG: 50 €
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.